WHAT’S NEXT FOR SSC/GBS LEADERS?

It is not just about the site lead: Development and career aspirations of the whole leadership teams – are we expecting issues to arise on the long run?

• Governance structure in an increasingly complex environment – role and responsibilities evolution of site leads and „seat at the table”
• What position for the leadership team: Is transitioning towards global process ownership the only way?
• Reporting lines, matrix structures, etc. Natural evolution and shift in operating models to create new opportunities
• Engagement as a key enabler: How to create a real „innovation hub” spirit with a leadership team owning the mandate for global transformation programs?